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GIZMO Help Center

  • What makes GIZMOIOT different from other electronics design firms?
    At GIZMO, we pride ourselves on our commitment to innovation, excellence, and customer satisfaction. Our team combines technical expertise with a passion for pushing boundaries to deliver superior solutions that exceed expectations. Additionally, our comprehensive suite of services and flexible customization options set us apart from the competition.
  • How can I request a quote or consultation?
    To request a quote or consultation, simply navigate to our Contact page and fill out the form provided. Our team will promptly review your inquiry and get in touch with you to discuss your project needs and provide further assistance.
  • What services does GIZMO IOT Innovation offer?
    We at GIZMO specializes in electronics design and development, offering services ranging from concept ideation to market-ready product solutions. Our expertise includes IoT devices, consumer electronics, customized automation solutions, and more. Furthermore, we take pride in our white labeling services, offering branding opportunities and flexibility to our clients across various in-house products.
  • How long does it take to complete a project with GIZMO IOT?
    Project timelines can vary depending on the scope and complexity of the project. We work closely with our clients to establish realistic timelines and milestones to ensure timely delivery of high-quality results.
  • What industries does GIZMOIOT cater to?
    GIZMOIOT serves clients across a wide range of industries, including but not limited to industrial, domestic, and commercial sectors. Our adaptable solutions can be tailored to meet the specific requirements of virtually any industry.
  • Does GIZMO IOT offer white labeling services?
    Yes, we do offer white labeling services for various in-house products. This allows our clients to leverage our expertise while maintaining their brand identity. Please reach out to us for more information on white labeling options.
  • Can GIZMO IOT assist with custom project requirements?
    Absolutely! We specialize in providing customized solutions tailored to meet the unique needs of our clients. Whether you have specific project requirements or need assistance with product customization, our team is here to help.
  • Do you offer international shipping?
    Yes, we offer international shipping to select countries. Additional charges and delivery times may apply for international orders. Please note that customs fees, import duties, and taxes may be imposed by the destination country.
  • What payment methods do you accept?
    We accept various payment methods, including credit/debit cards, Upi, and other secure online payment options. You can choose your preferred payment method during checkout.
  • Are my personal and payment details secure?
    Yes, we take the security of your personal and payment information seriously. Our website employs advanced encryption technology to ensure secure transactions and protect your data.
  • How can I contact customer support for assistance?
    If you have any further questions or need assistance, please don't hesitate to contact our customer support team. You can reach us via email, phone, or live chat during our business hours. We're here to help!
  • How can I place an order?
    To place an order, simply browse our website, select the desired items, and add them to your shopping cart. Proceed to checkout, fill in your shipping and payment details, and confirm your order.
  • What is your return policy?
    We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 7 days of receipt for a refund or exchange. Please refer to our Returns & Refunds Policy for more information.
  • Can I cancel or modify my order after it has been placed?
    Once an order has been placed, it may not be possible to cancel or modify it, as we strive to process orders quickly for timely shipment. If you need to make changes to your order, please contact us as soon as possible, and we will do our best to accommodate your request.
  • Can I track my order?
    Yes, you can track your order's status using the tracking information provided in the shipping confirmation email. Alternatively, you can log in to your account on our website to view the status of your order.
  • How long will it take to receive my order?
    Delivery times may vary depending on your location and the shipping method selected. You can find estimated delivery times during checkout, and you will receive a shipping confirmation email with tracking information once your order has been dispatched.
  • What if I receive a defective or damaged item?
    In the unlikely event that you receive a defective or damaged item, please contact our customer support team immediately. We will work with you to resolve the issue and arrange for a replacement or refund as necessary.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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